Frequently Asked Questions

Frequently Asked Questions

When will my order ship?

Our products ship after 2-3 days after you placed the order.

Will I get an email with my order details?

Yes! We will send you an email as soon as your order is placed summarizing all the details.

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

Step 1: E-mail us with your order # and name.-With a subject of (Refund Request)-List your product and why you want to return it

Step 2: Our team will contact you (usually within 24 hours) with our address to ship your item back.

Step 3: Ship your item back to us. Once we receive it, we will inspect it.

Step 4: If all is good, we will fully refund your item. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account😃

What payment methods are accepted?

We accept all major credit cards from any country including:

Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.

Who ships my package?

Canadian orders are delivered via Canada Post. United States orders are delivered by either e-packet or Korea Post

How fast is the delivery time?

Delivery time:

7-14 Days

What can I do if I had put wrong shipping address?

If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.