Frequently Asked Questions
Frequently Asked Questions
When will my order ship?
Our products ship after 2-3 days after you placed the order.
Will I get an email with my order details?
Yes! We will send you an email as soon as your order is placed summarizing all the details.
What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you.
Step 1: E-mail us with your order # and name.-With a subject of (Refund Request)-List your product and why you want to return it
Step 2: Our team will contact you (usually within 24 hours) with our address to ship your item back.
Step 3: Ship your item back to us. Once we receive it, we will inspect it.
Step 4: If all is good, we will fully refund your item. Once we issue the refund, you will get an e-mail showing all details and the money will be deposited back into your account😃
What payment methods are accepted?
We accept all major credit cards from any country including:
Visa, Mastercard, American Express, Dankort, Discover, Cirrus and more.
Who ships my package?
Canadian orders are delivered via Canada Post. United States orders are delivered by either e-packet or Korea Post
How fast is the delivery time?
Delivery time:
7-14 Days
What can I do if I had put wrong shipping address?
If you need to update your address, select the contact us tab and send us a message and within 24 hours of placing your order and we can change it for you.